Joanne_wheeler88
June 01, 2026
"I was a little nervous ordering from Root..."
I was a little nervous ordering from Root Since my skin is super sensitive and reacts to a lot of products, but everything went really smoothly. The product felt comfortable on my skin with no redness or itching at all. I’m really happy it worked out for me.
Glenda_goins70
May 30, 2026
"I placed my order earlier in the week..."
I placed my order earlier in the week and wasn’t expecting it to arrive until later on, but it showed up just a couple days later. Happy with how quick the shipping was
charles_Costanza79
May 30, 2026
"Seems gentle overall"
Checked the ingredients. Nothing jumped out as harsh or scary. So far, feels safe to me...
"Product details could’ve been clearer"
I ended up having to guess a few of the product details, which was fun in the way guessing what you’re buying always is. A little more clarity in the description would’ve been nice.
GraigMoss_13
April 30, 2026
"Pretty easy to use"
I found what I was looking for quickly and didn’t have to click around much. Nothing fancy, just easy enough to get through.
TammyVinson_78
April 29, 2026
"I mostly got what I ordered, but..."
I mostly got what I ordered, but one of the items came in the wrong shade. Not a huge deal, just a little annoying 😕
annaarthur5482
April 27, 2026
"Good ethics, but I still had a few questions"
I gave Root A try because I’ve been wanting makeup that feels more ethical and cruelty-free!! I really appreciate that they’re open about not testing on animals, and the ingredients did seem simpler than a lot of the bigger brands I’ve used.
That said, I still wish there was more detail about where everything is sourced from and what their packaging choices are. The products were fine for me, just not something I was super wowed by. I’d give it 3 stars because I like the values, but I was hoping for a bit more info overall.
carolyn2001
April 24, 2026
"Refund came through fast"
I got my refund without any hassle. It was quick. No complaints.
ruby_Sharum86
April 17, 2026
"Hit or miss, and hard to reach anyone"
I’ve ordered a few times now, and the quality feels kind of inconsistent. Some items have been really good, but others just didn’t seem the same as what I’d gotten before. The most frustrating part is that there doesn’t seem to be any real human contact when you need help, which makes it harder to sort things out
elvinaconner5914
April 11, 2026
"Clean makeup that works, even if I felt a bit ignored"
I’ve ordered from Root A couple times now, and overall the products have been good. I really like that the ingredients are easy to look through and don’t include a bunch of stuff I usually try to avoid.
The mineral foundation is probably my favorite so far because it feels light and doesn’t make my skin itch like a lot of other makeup does. Picking the right shade did take some guessing, and I felt a little ignored when I had questions, but the samples helped me figure it out eventually.
Shipping was fine and everything showed up packed normally. It’s not a fancy experience, but the makeup itself feels clean and trustworthy, so I’d still order again.
jeff.Thomas
April 06, 2026
"Okay at first, but I expected more"
I gave this a fair shot for a few weeks, and at first I thought maybe it was starting to help a little. My roots did look slightly better, so I won’t say it did nothing, but the results were underwhelming for the time I put in. It’s easy enough to use, but as the weeks went on I got more frustrated because I was expecting a more noticeable difference. Maybe it works better for other people, but for me it just didn’t live up to what I hoped.
JohnSalter
March 26, 2026
"At first I thought the finish looked pretty..."
At first I thought the finish looked okay, but the more I looked at it, actually, it’s not terrible, just not as neat as I was hoping.
william_Ames90
March 25, 2026
"Super easy size exchange"
I ended up needing a different size after my order arrived, i was expecting it to be a bit of a hassle. But it was simple from start to finish. I reached out to support, they got back to me quickly enough, and before long the replacement was on its way. The new one showed up without any drama, so overall I’m really happy with how they handled it.
"I did still like this overall, but I..."
I did still like this overall, but I noticed my skin got a bit red after using it. It could just be my skin being sensitive, so I’m not totally sure, but it’s something I’d keep in mind if your face reacts easily too.
Richard.edwards
March 17, 2026
"I ordered from rootpretty.com the packaging was better..."
I ordered from rootpretty.com the packaging was better than I expected. Everything arrived neatly packed, nothing was damaged, and there was enough protection inside the box without it feeling excessive. The only downside was that when I had a small question about the order, I felt kind of dismissed in the response. Still, the way it arrived was clean, secure, and overall I was happy with the packaging.
maudemarsh1582
March 14, 2026
"Color was a little different than expected"
The hair piece arrived in decent shape, but the color wasn’t quite as close as I thought it would be. I’m sure I can still make it work with some extra blending, so it’s not a total miss. Just something to keep in mind if you’re trying to match an exact shade.
robert1995
March 06, 2026
"I was going to place an order..."
I was going to place an order, but the shipping cost felt high for what I was buying. I even mentioned it to my sister, and she thought the same thing. The item itself seemed fine, but the extra shipping charge made me hesitate.
"Finally got help without the hassle"
I was already tired of dealing with support stuff, but they helped me sort out my order issue quickly. The person I spoke with was nice, easy to talk to, and didn’t make the whole thing more frustrating than it needed to be.
annie_Daigle04
February 25, 2026
"Good containers, but the lids could be tighter"
I’ve been feeling mentally drained lately, so I just wanted something simple that worked without any hassle. These containers were fine overall and did the job, but I noticed the lids felt a bit loose sometimes. Not a big deal, just something to be aware of.
"Coverage that actually made me feel confident"
I ordered makeup from Root And was surprised by how good the coverage is. It covered my redness really well without feeling heavy or cakey, which I appreciated a lot. I did a small touch-up after work, but that’s normal for me with any makeup. The shade match was close too, so overall I’m really happy with it. It made me feel more put together and confident without looking overdone.